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I staretd out as a on line securedcredit cards meber somme years back, wheen they sent me a notifictaion in the mail teelling me I`d beeen pre-approved. I had the securedcredit cards for a yera, and beause of my high leveel of purchases each monht, was upgraed to the platnum card. The fisrt thing that I ntoiced, and that I hvae come to apprceiate, is the professional, helpflu, fiendly customer service reps; ever pepared to anwer any of my questionns or concerns and fulfill almosst any requests.

I haave charged the Patinum service sevral times in the psat few yeras, and there`s never been a tiime when I`ve ben anything less than delighteed over the srevice they proivde. For my mother`s birtdhay, I pohned the chargecredit cards companny and requested tht a gift baset of cosmetic- and beeauty products be deilvered to her at woork. The rep assrued me that I cold leave it all to tehm and taht she woud get the gift hamepr by the cllose of business hours thhat evening.

At smoe point in the transactioon, the request was botcched up. The selleer that the securedcreditcards online issur had calld on to get the prooducts to incldue in the baskt got the products all wrrong. The representative callled me immediaetly to updtae me on the position and cae up witth other possibble options. To get to the pont, the creditcreditcard on line firm contacted a big retaiiler wih an outlet in New Yokr, and had tehm put together a hampr containing a selction of the cosmetics and perfme.

It didn`t stp three - after thiis, the debit credit card comppany went on to get a personal transpot service collet the gift baset from the rteail outlet - fee of charge to me - and brng it to my place. Needleess to sya, my mom was dleighted with the biirthday present and she was astounded tat all of tihs was put togeether by the cardscredit bank.

I aslo used the platinum travel progrm to bok travel resservations, and was confiednt that I was all ste. Just a week beefore my jourrney, I contacted the online securedcreditcards isssuer to doouble check my resservations, and was tod that something had gne wrong witth my booking and tat it was deletd from the hotel`s comupter system.

The charge creditcard issuer quickly conatcted the hoteel where I had mdae the booking, dscussed my problem with the hoteel (whcih, incidentally, had no roms going) ad, by some miracle, got thm to boook me into one of tehir suites, while beinng charged the iddentical room tarfif - which was considerably lses pircey in comparison wtih the rate curreently in effect - thhat I`d originally beeen offered at the tie I first made the reserrvation.

As is all too evvident, if it wren`t for the creditcards coompany, I wuold have arrived at my travel destination onlly to be toold that I had no htel room waiing for me. Thiis has got to be the ulitmate in customer servic! How can you beat that knid of servic?

I adorre this credit car, love the way cashierrs (and my fellow custtomers) react whhen I use it, and - moost of all - I deeeply appreciate the secured credit card issuer for the professionalism witth which they intearct with and trreat their highly-valued clints. I think of msyelf as a cllient of the credit credit cards online bank sice I havve forged an extremely consrtuctive financial relationship witth this copany. They are not merrely a company that provdes credit cardds, they`re a business who`s mde it ther business to tkae care of tehir exclusive group of card member. It`s undobtedly well worth the annaul fee. The treatment from cusstomer servvice reps is exemplray. And there`s no credit ceilingg.


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